Privacy Policy

GST India ("GST India", "we", "us", or "our") is operated by Ottosoft. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, applications, and GST billing, accounting, inventory, and compliance software (collectively, the "Service").

By creating an account or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

Account information: name, business name, email address, mobile number, GSTIN, and password when you register.

Business and transaction data: invoices, purchase and sales records, ledgers, inventory, bank statements, and other documents you upload or generate while using the Service, including via OCR/AI data entry.

Usage data: log data, device information, IP address, browser type, pages visited, and actions taken within the Service.

Cookies and similar technologies: used to keep you signed in, remember preferences, and understand how the Service is used.

We use the information we collect to:

• Provide, operate, and maintain the Service, including billing, GST compliance, accounting, inventory, and AI/OCR features.
• Process transactions and send related information, including confirmations and invoices.
• Respond to support requests, demo requests, and other communications.
• Improve, personalize, and secure the Service, and detect or prevent fraud and abuse.
• Send product updates, service notices, and — where you have opted in — marketing communications.
• Comply with legal obligations, including tax and regulatory requirements.

Your data is stored on secure cloud infrastructure with access controls, encryption in transit, and role-based permissions. We maintain audit trails for sensitive actions. While we work to protect your information using commercially reasonable safeguards, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We do not sell your personal or business data. We may share information with:

• Service providers who help us operate the Service (e.g., cloud hosting, payment processing, communication tools), under confidentiality obligations.
• Government or regulatory authorities, where required for GST filing, e-invoicing, e-way bill compliance, or by law.
• Professional advisors (e.g., auditors, legal counsel) where necessary.
• A successor entity in connection with a merger, acquisition, or sale of assets.

We retain account and business data for as long as your account is active or as needed to provide the Service, comply with legal, tax, and regulatory obligations, resolve disputes, and enforce our agreements. You may request deletion of your account data, subject to any records we are legally required to retain.

Depending on your location and applicable law, you may have the right to:

• Access, correct, or update your personal information.
• Request deletion or export of your data.
• Opt out of marketing communications at any time.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us using the details below.

The Service is intended for business use by adults and is not directed to individuals under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Material changes will be notified through the Service or by email. The "Effective Date" above indicates when this policy was last revised.

For privacy-related questions or requests, contact us at info@ottosoft.in or +91 9386550720. Registered office: 1st Floor, Shekhar Complex, Khoja Imli Mazar, Phulwarisarif, Patna-801505, Bihar, India.